Who we are
Our website address is: https://leicesterlanguageacademy.co.uk
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information entered into a contact form is sent as an email to our office. It is not retained by our website. We will use this information to assess a request for information made by you. It will not be passed to a third party, and will be deleted when no longer relevant to an ongoing conversation with you.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may occasionally include embedded content (e.g. videos, images, articles, etc.). When this happens, it will be clearly obvious an will not be obfuscated in any way. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Your IP address is used to compile summaries of visits to our website – this is done to distinguish ‘visitors’ from ‘visits’, for example, since these totals would otherwise be the same.
Who we share your data with
We will not share your information with any third parties.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you change your password from one that has been given to you, this new password will not be visible to our staff.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
Our servers are managed off-site by a reputable, professional hosting company. All industry standards are met.
What data breach procedures we have in place
All account passwords are encrypted. In the case of a security breach, we will undertake all measures to prevent further unauthorised access and inform all concerned parties promptly.
What third parties we receive data from
What automated decision making and/or profiling we do with user data